Bike Rental Attendant – 15-week

 Job title: Bike Rental Attendant  

Reports to: Sarah Craig, Owner/Operator 

Job Location: I Heart Bikes 1507 Lower Water Street, Halifax NS (Please note this is not a civic address) 

Wage: $17.00 / hour 

Hours: 35 hours per week (15-week internship) 

Start Date: Expected May 15, 2023 

This position is designated and limited to applicants from the following groups:   

• Black, African Nova Scotian, or people of African Descent 

Employment Hiring 

Clean is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. The Clean Leadership Program welcomes applications from qualified self-identifying First Nations, Métis and Inuit people, Visible Minority Groups, Persons with Disabilities, Newcomers, and 2SLGBTQIA+ applicants. If you are a member of one of the equity groups, you are encouraged to self-identify on our registration form. 

About the Clean Leadership Summer Internship Program 

The Clean Leadership Summer Internship program helps grow the clean economy by matching interns (age 15-30) with employers for 9- and 15-week summer work placements. Participating interns will receive paid hands-on experience, mentorship opportunities, take part in a professional development conference and training, while supporting local environmental projects.  

Program Requirements 

• Must be a Canadian citizen, Permanent Resident, person who has been granted refugee status in Canada or legally entitled to work in Canada;  
• Must be between the ages of 15 and 30 years old (inclusive) at the start of internship; 
• From and/or will be residing in Nova Scotia for the duration of the internship; 
• Must not be an immediate family member of host employer; 

About the host employer 

I Heart Bikes provides bike rentals, slushies and guided tours on the Halifax Waterfront. We have been operating for over 12 years and focus on promoting cycling as a means transportation for seeing and experience Halifax and the surrounding area. We have a range of bike rentals, including a fleet of ebikes, hybrid bikes, touring bikes, trail bikes and more. Our customers range from locals looking to test and ebike to more experience cyclists biking the Cabot Trail. We aim to educate on the public on the variety of cycling experience available in Halifax & Nova Scotia and provide a variety of resources including digital and virtual maps.  

The primary location for I Heart Bikes if 1507 Lower Water Street, Halifax, NS B3J 0E2. Please note this is not an official civic address as the boardwalk businesses do not have an official civic address due to their location on the boardwalk.  

Summary of position  

The host employer for this Summer Internship position through the Clean Leadership program will be I Heart Bikes. In this position, you will be mainly responsible for the successful fulfillment of bike rental orders and reservations from start to finish in a way that maximizes client satisfaction while creating a diverse, team-oriented, safe, and supportive environment for all youth and the proper care of our bike inventory and day-to-day store operations on the very busy Halifax Boardwalk.  A typical day includes educating the public on the bicycle rental options available and the potential activities they may complete by bike as well as the ongoing maintenance of our bicycle rental fleet. The successful candidate needs to have an interest in bicycles, sustainability, an interest in developing their hands-on bike maintenance skills, and a passion for exploring Halifax and the surrounding area by bike.  

Duties and Responsibilities  

• Fulfill bike rental reservations and orders 
• Open store and properly set-up for the day 
• Close store and properly store equipment for use next day 
• Ensure all rental equipment is returned and in adherence to the rental agreement 
• Greet and assist customers 

Tasks:

• Fit customers to bikes & instruct on proper care and use 
• Fit customers to helmets 
• Clean bikes after each use and as needed 
• Check bikes before and after each use
• Check & fill tire pressure
• Performance maintenance as needed with emphasis on cleaning and greasing chains 
• Complete rental agreements 
• Advise customers on rental route recommendations and use of interactive maps
• Prep daily reservations
• Serve slushies  
• Clean, refill, and maintain slushie machines 
• Keep store clean & tidy 
• Perform daily operational tasks as needed
• Book customers for rentals 

Requirements/Qualifications 

• Have an aptitude for safe work practices and the ability to multi-task in a busy work environment; 
• Be able to work productively as part of a team while responding to feedback;
• Demonstrated interest in future employment in the environmental or clean sector is considered an asset;
• Proficiency in English both written and oral 
• French or another spoken language is considered an asset 
• Interest in bike maintenance and bicycling; bike maintenance experience will be considered a plus 
• Proponent must successfully complete a 30 day on-the-job bike maintenance training program
• Enjoy working outdoors in a fast paced environment; prepared to work in a variety of outdoor conditions included heat, rain and more cold temperatures on the shoulder season (May & October) 
• Self-starter 
• Active, energetic individual 
• Punctual, dependable 

Working Conditions  

This job is best suited to individuals that enjoy working outdoors on a daily basis with high interactions between fellow staff, customers and members of the general public.   

Physical Requirements  

This job is considered to be physical demanding as the intern(s) will be required to lift bikes on a regular basis and perform physical tasks such as cleaning and maintaining bikes in an outdoor environment.